FAQS

RETURNS & EXCHANGES

SHIPPING

How do I track my package?

You can check on the status of your order at any time by emailing the customer support desk at info@gioluca.com

How long does it take for an order to arrive?

• Delivery can vary and take 1-2 weeks depending on if Domestic or International. These items ship via Australia Post and all have tracking numbers. 
• If you're still not sure, just email us. We're happy to help. 

STILL HAVE QUESTIONS?

• Sure, no problem! Just email us at info@gioluca.com and we'll get back to you right away.